When was the last time someone actually taught your managers how to manage? Not onboarded them. Not handed them an org chart and a list of direct reports. Taught them how to run a 1:1 that isn't just a status update, how to give feedback that doesn't land like an ambush, how to handle the employee who's quietly checked out before it turns into a resignation letter. If you're like most small and mid-sized businesses, the answer is never. And it's costing you more than you real